How do I get started after I buy? +
Five steps: (1) Secure Stripe checkout. (2) Welcome email with your portal login + a short Tally intake form. (3) We request access to your key entities — Google Business Profile, Search Console, Analytics, CMS, reviews. (4) Day 4-5, your dedicated strategist delivers a full 12-month AI search Gameplan. (5) We execute the Gameplan and send you a clear report at the end of every month. A live tracking dashboard is launching soon.
What's the 60-day results guarantee? +
If we don't deliver measurable lifts in your AI visibility — citations, named AI mentions, or organic traffic — within 60 days of go-live, we keep working at no monthly charge until we do. We define your specific success metrics together in your 12-month Gameplan, so there's nothing fuzzy about what "results" mean.
What is the one-time onboarding fee for? +
The onboarding fee covers your full technical setup: AI footprint audit, schema + entity architecture build, AI-ready content templates, and tracking dashboard setup. It's a one-time investment — your monthly subscription then keeps everything live and optimized.
How is the monthly billed? Can I cancel? +
Monthly subscriptions bill on the same day each month after onboarding. You can cancel anytime from your client portal — no calls, no contracts. Cancellation takes effect at the end of your current cycle.
Which AI engines are included? +
Starter tracks 1 AI engine of your choice. Growth tracks 4 (ChatGPT, Perplexity, Google AI Overviews, plus Claude or Gemini). Premium tracks 6+ including Microsoft Copilot and Grok.
Are there long-term contracts? +
No. FinderlyAI is month-to-month — we earn your business every 30 days. Cancel anytime from your client portal with one click. No contracts, no cancellation forms, no win-back calls.
Is checkout secure? +
Yes. Payments are processed by Stripe over 256-bit SSL. We never see or store your card details — Stripe is PCI-DSS Level 1 certified, the highest level available.
Can I switch plans later? +
Yes — upgrade or downgrade anytime from your portal. Upgrades take effect immediately (prorated). Downgrades take effect at your next renewal.